GENERAL CONDITIONS OF TRAVEL SERVICES CONTRACT

 

Information about our rates
– Net rates
– Rates per person or per service, as specified
– Rates liable to changes and availability

Program INCLUDES
– All mentioned activities with bilingual guide services (English/Spanish or Portuguese) or as above specifications.
– All taxes and reservations expenses

Program does NOT Include
– International and Domestic airfare.
– National Park tickets, museums or Natural reserves entrances in case not mentioned as included in itinerary.
– Airport arrival/departure taxes (if any).
– Meals and beverages not mentioned in itinerary.
– Gratuities, tips for guides, drivers, porters, waiters, etc.
– Expenses of personal nature (laundry, beverages, telephone calls, etc).

Passport and Visa Requirements
You should clarify visa requirements with the Embassies of the countries that you plan to visit as certain countries may require you to take out a visa.
It is the passenger’s responsibility to have all the proper and valid documentation to enter the countries involved in the trip. Prior to confirming your travel arrangements, you should check your Passport and establish that it will remain current for the entire period of your travel. Please be aware that the name on your airline ticket must be identical to that on your Passport.
Certain countries require that your Passport remains valid for a period of up to six months after the date upon which you are scheduled to leave such country. If your Passport expires less than six months after the date you are scheduled to leave such country you may be denied entry into that country.

Entering Argentina
To date, Reciprocity fee has been cancelled for all American (US), Canadian and Australian citizens.

Entering Chile
All passengers with passports form Australia, Canada and Mexico must pay a reciprocity tax before entering Interpol control. Tax Amount per Country: Australia (US$ 117.00), Canada (US$ 132.00), México (US$ 23.00)

Vaccinations
Certain countries require that travelers be vaccinated against specific diseases. Check with your doctor and the Embassies of countries to which you are traveling to satisfy yourself as to whether your destination has any requirements in this respect.

Checking Travel Arrangements
We have implemented maximum care in putting together the planning and requirements concerning your travel and accommodation. It is important that you check all of the documentation supplied to you in relation to your travel arrangements to ensure that it meets your requirements in it is entirely and there are no misunderstandings.

Travel Insurance
We highly recommend obtaining a travel & trip cancellation insurance policy alongside with the final payment on your trip. The policy should provide coverage and costs associated with trip cancellation, trip interruption, trip delay, baggage & personal effects loss, baggage delay, medical expense, emergency evacuation & repatriation of remains, accidental death & dismemberment, among other items.

Flights delays or cancelations
ALCHEMY DMC Argentina will not be responsible for any modification or cancellation, acts or omissions, unforeseen event or force majeure of the airlines contracted to make the transfers by air according to article 1730 of the Civil and Commercial Argentinean Code. Likewise, any possible expenses caused by the above mentioned reasons, such as lodging, food, transfer of passengers, modification in their itineraries and / or original programs, among others, are excluded from any claim to ALCHEMY DMC Argentina.

Prices Increases
– Airfare and tour prices may change (almost invariably by being increased) without prior notice and even though your arrangements are confirmed. Such price increases are beyond our control.

Payments Schedule
– First payment  will be confirmed upon booking

Payments
– If payment has not been made by the specified date, bookings may be cancelled.
– International bank wire. – Fee is not included: U$S 30.00 in addition taken by the client

Terms and condition for FIT:
* All reservations should be requested by email, and should be confirmed in writing as well. ALCHEMY DMC Argentina will send a written confirmation of the reservation via email
* Service Cancellation without penalty: A minimum of 10 days prior to the beginning of services, unless otherwise specified in this tariff or upon booking confirmation. Less than this the penalty will be a 100% charge of the service no-show.
* IMPORTANT – You will receive a confirmation of any reservation or cancellation request from ALCHEMY DMC Argentina. We kindly request that you only consider reservations cancelled once you have received ALCHEMY DMC Argentina written confirmation.
-Full payment due 30 days before start of program                                         100% of tour cost

Full programs change fee policy individual travellers
-Changes made after full payment has been received Change Fee of U$ 15
-Until 15 days before departure Free or according to any special supplier restriction

Hotel Policies
– Included: Buffet Breakfast and taxes (VAT – 21%) unless otherwise specified.
– Pre-Night: Check in time is generally at 15:00 hrs. If check in should be guaranteed before this time, a pre night at full charge must be charged.
– Late Check out: Check out time is generally up to 12:00 hrs depending on hotel, the extension of this time must be requested before the check in. The charge for late checkout will be of 100%.
– Cancelations 10 days prior service date or non show will not be refundable.

Tours, Transfers & Shows Politics:
– Included: taxes (VAT – 21%)
– Services length will be according to itinerary, any guests delay or extension will be charged to guests or travel agency client.
– Cancelations 10 days prior service date or non show will not be refundable.

Exempt Taxes for foreigners only on Accommodation
21% VAT only on accommodation is exempt for foreigners- non residents in the country.
In order to apply 21% VAT exemption on accommodation a scanned copy of each passenger’s passport, proving their nationality, must be presented at least 10 days before the check-in date.
In case of no shows and reduction of group allotments, the penalties to be applied will be invoiced with 21% VAT.
21% exemption on accommodation as per current regulations- in case of changes by Government, we will advise as soon as possible.